Once the design is approved, production generally takes about 2 weeks. However, more intricate designs may require additional time.

Yes, we do! We are happy to work with international clients and can easily conduct consultations over video and phone. Please contact us, and we’ll arrange a convenient time to discuss your custom made jewelry needs.

Custom jewellery typically takes 3-4 weeks from the initial design consultation to the final product, depending on demand. To ensure you receive your custom made necklace, personalized diamond necklace, or custom engagement ring in time, we recommend booking at least 6 weeks in advance.

All of our jewellery is handcrafted with a focus on superior craftsmanship and the highest quality materials, whether for custom made engagement rings, personalized diamond necklaces, or custom pendants.

We work with of precious metals, including 14k/18k white gold, yellow gold, rose gold, platinum, . Our gemstones range from white and coloured diamonds to precious gems. We do not work with fragile materials like titanium, soft gemstones, or leather, ensuring your custom made rings and other jewellery stand the test of time.

All materials—whether diamonds, gems, or metals—are carefully hand-selected for each custom designed piece. We only use diamonds and gemstones that meet our strict standards for quality and appearance. For clients who prefer alternative engagement rings, we also work with a variety of beautiful gemstones. You can be confident that every stone we show you has been handpicked to meet your vision.

Yes, we do. To uphold ethical and sustainable sourcing, we provide diamonds regulated by the Kimberley Process.

Absolutely! We specialise in creating new jewellery from old pieces or family heirlooms. We can repurpose diamonds and gemstones from your heirloom jewellery into a new design. While we recycle the metal from your old jewellery, we use new, high-quality recycled metal in the final product. This ensures that your custom made necklace or custom engagement ring meets the highest standards of craftsmanship and durability.

In addition to custom engagement rings, custom wedding bands, and custom statement pieces like personalized diamond necklaces and custom made pendants, we also offer jewellery repurposing services. This includes transforming heirloom or divorce jewellery into new designs with modern appeal.

We can incorporate engraving into custom jewellery designed and created by us. However, we do not provide engraving services for jewellery purchased elsewhere.

Yes, we stand by the quality and craftsmanship of our jewellery. We offer a lifetime warranty against defects in craftsmanship for custom made jewellery, including custom engagement rings and personalized diamond necklaces. Repairs due to normal wear and tear are subject to a nominal fee. Your satisfaction is our top priority, and we will do everything we can to ensure you are completely happy with your one-of-a-kind piece.